SPACE TOP Co. Ltd. Managed Services will provide you with the exact level of support required to keep your Critical Communications Systems (Digital TETRA/DMR Radio & MPT1327 Analog Radio Trunking Systems) up and running at their most cost effective and productive levels.
We specialize in the management of risks. With our proactive, outcomes-focused approach and comprehensive reporting, we will provide your organization with full visibility and absolute confidence.
Our team of local certified engineers and technicians will monitor, maintain and optimize your communications systems so you can get on with business.
Support Services
· Technical Assistance Centre (TAC)
· Service operations and support round the clock 24/7
· Contract Management (CM) Services
Planning Services
· Preventative Maintenance Programs design based on manufacturers recommendations
· Planned Maintenance Instruction (PMI) design
· PMI planning and scheduling
· Field services scheduling
Field Services
· Planned maintenance tasks – technical staff carrying out PMI’s according to the client maintenance plan.
· Corrective maintenance tasks – when incidents have been reported and there is a need to mobilize resources to investigate and resolve.
· Vehicle and office Radio installations
· Field strength surveys – checking the coverage of your site
· Site system/sub-systems Inspections and or audits
· Software updates / upgrades